在職場中,尤其是在外企,英文郵件是溝通工作的主要方式。你確定,你發(fā)的郵件,符合所有的職場禮儀,遣詞造句全都appropriate嗎?給大家分享一個3C原則。
1 3C 原則
1. Deliver a Clear message
2. Use Correct grammar, vocabulary and punctuation
3. Be Concise
所以3C原則就是 clear 清晰,correct 正確,concise 簡明。記住重點在于更有效的傳達信息,而不是用你豐富的詞匯量給對方留下印象,用更簡單的句型和清晰的組織來使你寫的東西更易讀。 避免陳詞濫調,那些不能給你的信息帶來任何新的東西的詞可以省略掉。
2 如何讓你的郵件簡潔并且有禮貌?
1. Please kindly....
2. Please help...
3. We would appreciate...
4. 用to代替 in order to
5. 用regarding 代替about
6. 用before 代替 prior to
7. 快速回復用 prompt reply
8. 用by 代替 no later than
9. 用since 代替 due to the fact that
10. 用另一封郵件 by my separate email..
3 郵件中常用句型
1. 開場白:
Hope you are doing well.
Hope this email finds you well.
Hope all is well.
2. 回復開場白:
Further to our conversation earlier, .........
As discussed over the phone, .......
As checked with.....
Thanks for your kind reply.
Thanks for your prompt reply.
Thanks for your kind feedback.
Regarding...
As per my email sent on xxxx
Please help to clarify....
3. 結尾:
We are looking forward to hearing from you.
Many thanks for your support.
Please kindly share us a feedback by today.
FYI: For your information
For your reference
4. 深盼貴公司及早回復:
We are looking forward to hearing from you.
We trust you will share us a feedback at your earliest.
We hope that you could reply us as early as you can.
Please kindly update the status with me.
Please kindly reply at your convenience.
Please get back to us by today.
I did not hear from you yet.
A prompt reply would help us greatly.
A prompt reply will be appreciated.
Your prompt reply would be greatly appreciated.
As the matter is urgent, please try your best.....
5. 回函遲誤, 請見諒:
I apologise for my late reply..
6. 郵件結尾:
Should you have any questions, please let me know.
If you have any questions, please feel free to reach me out.
Your kindly cooperation is much appreciated.
Many thanks in advance.
7. 我會與你保持聯(lián)絡,讓你知道實情的進展:
I will keep you posted.
I will keep you in loop.
I will keep you updated.
I'm looping in xxx who is leading..
8. 關于附件attach的用法總結如下:
最常用的就是:please find attached......
I am enclosing...我附上...
Attached here to...附件是關于...
Attached please find the most up-to-date information on/regarding/concerning… 附上關于某某的最新資料…
I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。
Attached please find today's meeting notes.今天的會議記錄在附件里。
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